Case Evaluator
We are seeking a detail-oriented and highly analytical Medical Documentation Review Specialist to join our legal support team. This role is critical in ensuring the accurate review, organization, and analysis of medical records and related documentation following client medical appointments. The ideal candidate will have a strong background in medical terminology, documentation standards, and case support for legal proceedings.
As a Medical Documentation Review Specialist, you will:
- Prepare and submit demands in accordance with case needs
- Draft, review, and process med-legal letters for workers’ compensation cases.
- Cross-check case files to ensure accuracy and completeness.
- Manage med-legal processes specific to the workers’ compensation system.
- Contact clients when needed, ensuring interactions are supportive, professional, and positive.
- Follow up with defense attorneys to obtain updates and facilitate communication.
- Proactively manage tasks, prioritize workload, and complete assignments on time.
- Seek guidance from supervisors when clarification is needed.
- Consistently meet established performance metrics and quality standards.
As a Medical Documentation Review Specialist, you have:
- Excellent, professional verbal and written communication skills B2+
- Strong attention to detail with excellent organizational skills.
- Ability to work efficiently in a fast-paced, deadline-driven environment.
- Professional, client-centered approach with strong relationship-building skills.
- Knowledge of workers’ compensation procedures and med-legal processes preferred.
- Prior experience in legal, administrative, or client support roles strongly desired.
- Prior experience in documentation analysis in different fields will be considered.